Frequently Asked Questions About Our Folding Bicycle
How can your prices be so low?
We buy large quantities of folding bicycles direct from the factories which guarantee the lowest prices.
Where are these folding bikes made?
We manufacture and import our own GreenZone Brand Bicycles from reputable factories in China.
How much is shipping?
We use FedEx or UPS and charge a flat rate, which includes insurance and ships your foldable bike directly to your home or business
Folding Tandem Bicycles - $99
Folding Bikes - $39
We ship to the lower 48 states only; we do not ship to Hawaii, Alaska, APO, FPO, or P.O. Boxes.
How long will it take to receive my bike?
All folding bikes are in stock and are shipped right after payment received or funds have cleared. Once shipped, it generally only takes about 5-7 days for you to get your folding bicycle. You will receive an email from us confirming your purchase and another one with tracking information when item ships.
Will I receive an email order confirmation and tracking number?
Shortly after placing your order, you will receive an email from us confirming your purchase. If you do not receive an email confirmation within 48 hours, please email us. You will also receive a second email from us after your order of a folding bike has shipped with a FedEx tracking number.
Do you stock parts for your bikes?
Yes. We stock parts for all of our folding bicycle models. Also, the good thing about these bikes is that your local bike shop can work on them and the parts are interchangeable.
Do you sell to dealers or can I become a dealer?
Yes. Qualified dealers must purchase a minimum of 12 bikes. For more information, email us at: dealers@GreenZoneBikes.com
What forms of payment do you accept?
To provide you a secure checkout, we accept all credit cards through PayPal. You DO NOT need a PayPal account to process your credit card payment. All you do is just click on "add to cart" for the item you want. It will take you to the secure PayPal page to pay for your foldable bike. Then click on "proceed to checkout" and continue on the left side of the page. For your convenience, we also accept credit card payment over the phone, cashier's checks, money orders and personal checks. View Privacy Statement page for more information.
Is there assembly required?
Folding bikes come 95% assembled. Tandem folding bikes require minor assembly - front wheel, handlebars, seats and pedals. If you still need help, a local bike shop should be able to help you for around $50.
Can I pick up item at your warehouse in Houston, Texas and save on shipping?
Yes you can for a $15 box and handling fee; just email or call us to let us know when you want to pick it up so we can have it ready for you.
Do we pay any sales tax on our purchases?
Only Texas residents are required to pay sales tax of 8.25% which is added to the purchase price for your folding bike.
What is the best way to contact you?
Our preferred and easiest method of communication is through email, 24-7 at: info@GreenZoneBikes.com This allows us to keep track of all communications so that we can better serve you. You can also contact us by phone during hours of operation: Monday-Saturday 9AM-6PM CST. @ 713-644-3300 .
Questions To Ask Other Online Merchants Before Ordering:
Do they have a physical address and place of business for local pickup?
Do they have a telephone number for contact; and, if so, do they answer or return phone calls?
How long have they been selling online?
Are bikes and parts in stock or are they back ordered?
Are they a member of the Better Business Bureau; and, if so, how many complaints have been filed against them? (Just click on the BBB logo to find out)
